Urbanite Jeans
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Free Shipping Within 24 Hours
Urbanite Jeans
Introducing our Urbanite jeans, crafted from 100% cotton for ultimate comfort and durability. These jeans feature a unique velvet-like flock application that adds a touch of luxury to your denim collection. The wide leg design allows for easy movement and a comfortable fit, making them suitable for all-day wear from day to night. Elevate your urban style with our Urbanite jeans, perfect for both men and women.
- Shipping Fee/Time: Shipping is completely free. Orders will be shipped within 1 business days after payment confirmation. The delivery time may vary depending on the selected delivery address and the shipping carrier.
- Delivery Address: The delivery will be made to the address you provided during the checkout. Please ensure that your address is correct and complete. We are not responsible for any delays caused by incorrect address information.
- Tracking Your Order: After your order is shipped, you will receive a tracking number. You can use this number to track the status of your shipment.
- Shipping Issues: If there are any issues such as damage, missing items, or other problems during shipping, please contact us as soon as possible. We will work with the carrier to resolve the issue.
- Return Period: You can return your purchased products within 14 days from the delivery date. The product must be unused and in its original packaging for a return to be accepted.
- Return Conditions: The product to be returned must be unused, with tags intact, and in its original packaging. Used, damaged, or opened products cannot be returned.
- Return Shipping Fee: We are responsible for the return shipping fee. However, if the wrong product is sent or the product is damaged, the return shipping fee will be borne by you.
- Exchanges: Exchanges can be made for the same product. If you wish to select a different product, you will need to return the original product and place a new order.
- How to Return: To initiate a return, please contact us. Once your return request is approved, instructions for returning the product will be provided.
What are AYA Studio's products?
How should I care for the products?
Each of our designs is made with special fabrics, so we recommend dry cleaning for cleaning.
What is your return and exchange policy?
For your product to be eligible for a return, it must be in its original condition, unworn or unused, with tags attached and in its original packaging. Please contact us for return requests, and then you can send your package back to us with the shipping information provided by us. It is mandatory to submit your written request for a return to us. We remind you that all exchange and/or return expenses are the responsibility of the customer.
What are the payment options and are they secure?
You can only pay for our products with credit cards and debit cards.
How can I get support for any issues during the purchase process?
You can contact our live support line with all your questions during weekdays between 10:00-18:00.
How can I stay updated on new products and promotions?
You can stay informed about our promotion processes by creating an account on our website. Additionally, you can follow our social media accounts to access all our campaign announcements.
